Refunds or Returns Policy

Return Products 

You may return your order to us for a refund within 10 days of receiving the goods. To allow us to process your return quickly, please ensure the following:

Please contact us to advise you are returning goods to us

Items must be returned within 10 working days of receipt.

Products must be returned in their full original packaging with all labels and inserts intact.

used Products cannot be returned or refunded once the strings have been drawn on the pencil heading tape or if they have been broken.

Products must be properly packaged and returns note included. We will not accept responsibility for returns that are lost or damaged on the way back to us and may cause your refund to be refused.

Ensure that items are returned by recorded delivery . Please retain your proof of postage incase of any queries with your return.

Costs/charges for the return of unsuitable or incorrectly ordered goods are non-refundable.